Valor's Mission Statement

Valor is committed to serve the health care needs of America’s veterans by providing them with outstanding primary care services, access to specialized care and related medical and social support services.

To accomplish this mission, Valor is part of a comprehensive, integrated health care system that provides excellence in health care value, education, research and service as defined by its customers.

Valor's Values Statement

Valor’s exceptional reputation in the health care industry is not only a result of the unparalleled skill and devotion of its management team and staff, but by a firm belief in the adherence to a distinct and noteworthy set of values:

• Focus on the needs of our customers
  
• Treat others fairly and with respect
  
• Demonstrate integrity and commitment in all actions
  
• Value diversity
  
• Encourage innovation, creativity and critical thinking
  
• Reward excellence and constructive risk-taking
  
• Encourage collaboration with colleagues and external partners
  
• Manage public resources responsibly
  

Valor and the U.S. Department of Veterans Affairs

As a government contractor, Valor shares the U.S. Department of Veterans Affairs Vision Statement:

To provide veterans the world-class benefits and services they have earned – and to do so by adhering to the highest standards of compassion, commitment, excellence, professionalism, integrity, accountability and stewardship.

Valor knows that health care value begins with the VA. The new Veterans Health Care System supports innovation, empowerment, productivity, accountability and continuous improvement. Working together, Valor and the VA provide a continuum of high-quality health care in a convenient, responsive and caring manner, at an affordable cost.