Valor Mission Statement

The mission of the Valor is to serve the needs of America's veterans by providing primary care, access to specialized care, and related medical and social support services. To accomplish this mission, Valor needs to be part of a comprehensive, integrated healthcare system that provides excellence in health care value, excellence in service as defined by its customers, and excellence in education and research, and needs to be an organization characterized by exceptional accountability and by being an employer of choice.

Valor Values Statement

In carrying out our mission we will:

• Focus on the needs of our customers
  
• Treat others fairly and with respect
  
• Demonstrate integrity and commitment in all actions
  
• Value Diversity
  
• Promote a workplace where people count
  
• Encourage innovation, creativity and critical thinking
  
• Reward excellence and constructive risk-taking
  
• Encourage collaboration with colleagues and external partners
  
• Manage public resources responsibly
  

U.S. Department of Veterans Affairs Vision Statement

As a government contractor, Valor shares the U.S. Department of Veterans Affairs Vision Statement. Healthcare Value begins with VA. The new Veterans Healthcare System supports innovation, empowerment, productivity, accountability and continuous improvement. Working together, we provide a continuum of high quality health care in a convenient, responsive, caring manner—and at a reasonable cost.

We will be:

• The first choice of healthcare by our veterans
  
• Recognized as a vital healthcare provider by the community, and
  
• The employer of choice